How Cohere Health digitizes clinical policies using Amazon Bedrock AgentCore

Cohere Health has developed a clinical policy digitization platform using Amazon Bedrock AgentCore, which enables the transformation of static clinical policies into structured, machine-readable data. The platform, Cohere Policy Studio, utilizes AgentCore's multi-tenant isolation, managed agent runtime, and unified tool access to accelerate policy digitization and support consistent, computable workflows. This solution addresses the challenges of government regulations, unique line of business requirements, and technical architecture demands, ultimately helping health plans modernize prior authorization operations. The practical implication for engineers building AI systems is the potential to leverage AgentCore's capabilities to streamline complex workflows and improve operational efficiency.

⚡ Key Takeaways

• Cohere Health built Cohere Policy Studio using Amazon Bedrock AgentCore to digitize clinical policies.
• AgentCore provides multi-tenant isolation, managed agent runtime, and unified tool access through AgentCore Gateway and AgentCore Memory.
• The solution addresses government regulations, such as CMS requirements for API-based electronic prior authorization by January 2027.
• The platform supports 80 percent real-time approvals for electronic prior authorization submissions, as required by AHIP commitments.
• AgentCore's secure MicroVM isolation and Agent Skills open standard enable rapid scaling of policy digitization capabilities.

The development of Cohere Policy Studio using Amazon Bedrock AgentCore demonstrates the potential for AI-assisted workflows to improve operational efficiency in healthcare, particularly in prior authorization processes. This solution can help health plans adapt to changing requirements and improve patient outcomes.

✅ Practical Steps

1. Utilize Amazon Bedrock AgentCore to build a multi-tenant agentic architecture for clinical policy digitization.
2. Leverage AgentCore Runtime's secure MicroVM isolation and unified tool access through AgentCore Gateway and AgentCore Memory.
3. Apply the Agent Skills open standard to rapidly scale policy digitization capabilities while preserving transparency, version control, and human oversight.

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